My Trade Pal Support

Need help with your My Trade Pal account? We're here to assist both homeowners and tradespeople with any questions or issues they may encounter while using our platform.

How can we help?

Whether you're hiring a tradesperson or looking for new job opportunities, our support team can help with:

  • Account registration and login issues.
  • Finding jobs and submitting quotes.
  • Managing your profile and account details.
  • Payments, transactions and payouts.
  • Messaging and communication issues.
  • Technical problems or reporting bugs.

Contact Support

If you're experiencing an issue or need assistance, please contact our team by email.

Email a support request

When contacting us, please include

  • Your full name.
  • Email address registered to your account.
  • Whether you're a homeowner or tradesperson.
  • A brief description of the issue

This information will help us understand your request and assist you more effectively.

Need further information?

For information about how we handle your personal data, please visit our privacy policy.